Yes, McCain was started by the McCain brothers, in New Brunswick and is still proudly Canadian and family owned. A home grown Canadian success story, McCain now has 51 plants around the globe, and makes 1 in every 4 French fries world wide.

We are pleased to offer you to visit our “Where to Buy” option at https://mccain.ca/en/where-to-buy for store names and locations of your favorite McCain products. Our McCain® products are available at most grocery store chains.

If they are not available at your local grocery store, please speak with the store manager and share your desire to have our products made available.

The Mono and diglycerides in our desserts are vegetable soy based fats. We use them to ensure that the products have a consistent texture, and prevent it from separating, to ensure that you get the same great taste every time.

In accordance with Food Labelling regulations, all recognized allergens can be found on the package in the list of ingredients and sometimes in a “contains” statement following the list of ingredients. We always recommend that consumers read the ingredient declaration because if our recipe has changed, this is where it would be noted. Some of our facilities produce products that contain allergens and others do not. Where allergens are used, we have developed and maintain practices that meet or exceed regulatory requirements to identify and control allergens within our facilities. However, due to the additional certification and control measures we feel would be required to state with certainty that our products are allergen free, we do not currently make that claim.

We do not use genetically modified potatoes in any of our products.

At McCain Foods (Canada), we do not specifically source genetically modified (GMO) ingredients. However, we cannot guarantee that ingredients such as oils and flours are GMO free, since it is very difficult to procure non-GMO soybean and corn products. View our corporate statement on GMO ingredents here: https://www.mccain.com/information-centre/faqs/

​That is one option. If the store is unable to resolve the matter to your satisfaction, we’d be happy to work with you to see what can be done.  Our Consumer Affairs department can assist you by telephone, email, or letter.  Click here to contact us.

On our website, we have our ingredient list for every one of our products. If you have a question, please reach out to our Consumer Affairs team by clicking here. We always recommend you check the actual label of the product you may consume in case our recipes may have changed.

We use natural flavours to give complexity and depth to our products. Depending on the product, flavours such as natural bacon, smoke, chicken, beef, vegetable, maple, lemon and rosemary could be used - on their own, or in combination. To find out more about the natural flavours in certain products, please search our products page.

McCain uses a blend of caramel (derived from corn) and annatto for natural colour in our potato products. We use caramel and annatto to ensure a consistent golden brown colour to your potato products.

Caramel is the most widely used natural colour in the food & beverage industry. It is obtained from the heating and browning of sugars. Annatto has been used as a natural colour since ancient times. It is a natural golden yellow colour obtained from the seeds of the Bixa Orellana tree.

No - our products still have the same shelf life, meaning you can still keep them on hand in your freezer, for a quick easy meal that you can feel good about serving.

​Yes. Our recipe is simple: Good food starts with real ingredients.
* Specialty selected potatoes
* No artificial colours or flavours
* No hydrogenated oils

At McCain, in accordance with food labeling regulations, if gluten/wheat is in one of our products it will be in the list of ingredients on the package. We always recommend that consumers read the ingredient declaration because if our recipe has changed, this is where it would be noted.

McCain produces many different types of french fries and potato products. Some have a coating that contains gluten/wheat and others do not. While they may be made in the same plant, and even possibly on the same line, we have controls and manufacturing practices in place that require allergen cleanups between the production runs which include changing the oil used in the frying process.

We do not use any ingredients in our products that contain peanuts and/or nuts. However, whenever this question comes up, McCain Food Safety cautions to tell consumers that our facilities are NOT considered peanut and/or nut free. There is no eating allowed in the food production areas, but we do not forbid our employees from bringing in allergens for their own consumption in the staff cafeteria.

Please be aware that product formulations periodically change. To ensure they have the most to update information about a product and can make an informed choice we encourage consumers to read the ingredient statement every time they purchase a McCain product.

McCain quick cook french fry (and potato patty) cooking times are reduced, because our French Fry makers spent a little more time preparing in our kitchen, so that you can have more time to spend with family or friends in yours.  Rest assured, no additional ingredients have been added, simple ingredients, simply prepared.

McCain is a proudly Canadian, family owned company and with few exceptions, McCain potato products are made from local potatoes grown on farms close to our facilities, which are spread across Canada in Manitoba, Alberta and New Brunswick. In some cases, however, specialty products like the lattice cut fries [insert McCain product name exactly], are made in US facilities and sold in Canada.

This depends on what product you are using. Our desserts can be thawed in the refrigerator (as per package directions) before you eat or serve them. If you are using a potato product or Pizza Pockets® we recommend that you discard the product if it has thawed.

No. For food safety reasons, you should not use frozen food products if they have thawed. To prevent food-borne illness, we recommend that you discard frozen pizza, potato or Pizza Pockets® food products that have thawed. Our desserts can be thawed in the refrigerator (as per package directions) before you eat or serve them.

No. Our potato products undergo a partial heat treatment to attain the desired finished product quality (e.g. Texture, colour), Some are blanched in water and some are both blanched in water and par-fried. All of our products require additional cooking prior to eating; they are not considered Ready to Eat

Some of our products are par fried in vegetable oil. Par-frying is a hot, fast, frying method, where a product is fried very briefly for 30 to 60 seconds. All of our potato products require additional cooking prior to eating.

The format of the Best Before Date is as follows: BB/MA YYMMDD XXXXXX

BB = Best Before
MA = Meilleur Avant (French translation)
YY = Year
MM = Month
DD = Day

For example, if your package reads, "BB/MA YYMMDD 201004", the Best Before date is October, 04, 2020. Or "BB/MA YYMMDD 210530", the Best Before date is May 30, 2021.

We are always working hard to provide you with the best possible value – but unfortunately, we do not distribute coupons upon request.

We’re always looking for great people, who share our passion for real food and how it brings people together to join our team. Click here to get started or follow us on LinkedIn for the latest career updates.

We actually have two head offices. One is in Florenceville-Bristol, NB, where McCain Foods originated from and the other is in Toronto.

No one is really sure about the origin of French fries. They became popular in France by the late 1800s, and there are also claims that they really originated in Belgium. American soldiers were introduced to them by French-speaking Belgians when they fought in Europe during World War I - and called them "French fries." It is even said that Thomas Jefferson served "potatoes fried in the French manner" in the White House in the early 1800s. The British, of course, call French fries "chips" and England is the land of "fish and chips".

Thank you, but we but we do not accept business proposals.

Please visit our “Corporate Giving at McCain Foods (Canada)” at the following link to learn more about the three types of support we offer. You can send your request to the following email address [email protected] for review; if there is an interest someone will contact you.